Frequently Asked Questions

How many seats can I purchase?
You may purchase up to four (4) seats. 

What is the difference between a licensed and an unlicensed seat?
A seat license allows the account holder to resell or transfer ownership of seats once he or she no longer wishes to purchase season tickets. For unlicensed seats, season tickets can remain in the account holder’s name only. Once the account holder is no longer able to or no longer wishes to renew the seats, the seats are returned to the Pittsburgh Steelers. 

Am I required to purchase a seat license?
If unlicensed seats are available and you would prefer unlicensed season tickets, you can select an unlicensed seat location. If licensed seats are available, the seat license cost will be noted as part of the onboarding payment process. 

What does a seat license cost?
Seat licenses start at $1,250 per seat and will vary depending on location. 

What happens if I decline to purchase season tickets?
You can decline one offer to purchase with no penalty. After a second offer is declined, you will be removed from the Wait List. 

Can I still be on the Wait List if I am already a season ticket holder?
No, once you are a season ticket holder, you are no longer eligible to be on the Wait List. 

How long do I have to accept the offer?
Deadlines may vary based on your individual offer, but Wait List members typically will have at least one week to follow up with our office. 

How do I know where I am on the Wait List?
We send offers to members of the Wait List by sign-up date. Wait List members are not assigned a number in line. You will receive an offer in accordance with the date you officially became a member of the Wait List. 

Is there an option to expedite the purchase of a seat license?
Current season ticket holders with a seat license have the option of reselling their licenses. Please visit the STR Marketplace to view current listings. Please note, if you purchase a seat license through the STR Marketplace, you will be removed from the Wait List.  

General Information 

How do I update my email or mailing address?
Email ticketoffice@steelers.com with your account number and your updated contact information. We will do our best to update in 24 business hours. If you do not know your account number, please include the name and phone number on the email. We highly recommend keeping an updated email address on your Wait List account. 

When is the Ticket Office available?
We are available Monday through Friday, 9 a.m. – 5 p.m. If we are closing early or for a holiday, the phone message will be updated accordingly.

What is the office contact information?
Email: ticketoffice@steelers.com
Phone: 412-323-1200
Mailing Address: 100 Art Rooney Ave, Pittsburgh, PA 15212

Did you know there are benefits to being on the Season Ticket Wait List? Registered members can check them out on the Wait List portal!

Too excited to wait? You can purchase seat licenses for Heinz Field from current season ticket holders on the Seat License Marketplace.